Payment

You can either pay with credit card or by invoice. In all cases, you pay in advance.

You must be over 18 years, otherwise you’ll need permission from your guardian

Card payments

We accept VISA, Master Card and American Express. When you pay with credit card the payment is handled by our partner Debitech to guarantee a fast and safe payment.

Invoice

When you choose invoice, it will be e-mailed to you within 2 working-days. You have 10 days to pay the invoice, after that a reminders fee of EUR 3,20 will be added. We will send your order as soon as your payment has been registered at our account. An invoice fee of 2 Euro will be added.

Freight costs

The freight cost is the same regardless of size.

Sweden: SEK 49,00 / EUR 5,40

Europe: SEK 190,00 / EUR 20,90

Delivery

If the ordered items are small in size it will be delivered directly to your mailbox. Otherwise you will be notified by sms/post when and where your products can be fetched.

OBS: If you don't fetch your products you'll need to pay a fee of €16,6.

We will send out your products within 3 working-days after your order if you pay with credit card. If you pay by invoice, we will send it out within 3 working-days after we have registered the payment on our account. The freight time is no more than 2 days inside Sweden and 4 days for other European countries. If there is any problem that affect the time of delivery we will contact you and you will have the right to cancel your order. In case you have paid in advance we will send your money back within 30 days.

Guarantees

All of our products can be used in Sweden and all manuals are available in Swedish. All guarantees are valid in Sweden.

Offers/Sales

A product is on sale as long as it is in stock if nothing else is mentioned.

Returns and damaged goods

You can always return your order if you are not happy with it, as long as it is sent back in its unopened package within 14 days. In case you want to return the product, please contact us on info@happystore.se or 0046-8-7140011. Please note that you have to pay for the return freight cost.

If you receive a product in an bad condition and want to make a complaint about it, please contact us on info@happystore.se or 0046-8-7140011. In case we accept the complaint you will have your money back and Happystore will be responsible for the freight cost. In all disputes we will follow the recommendations from the "Allmänna Reklamationsnämnden".

Returned products shall be sent to: Happystore.se, Gotlandsgatan 46, 116 65 Stockholm, Sweden

Contact us

The easiest way to contact us is by e-mail, info@happystore.se, you can also reach us by phone, 0046-8-7140011. Weekdays 9-16, lunch 12-13. E-mail questions concerning orders will be answered within 48 hours week days.